When I think about social networking, the first thing that it comes to my mind is Facebook.
Facebook is a very useful tool because connect people from all around the world and, a part of this, can also work as a massive channel of communication.
Nowadays, more and more business use these social networks to become worldwide known and to search what people need or think about their companies so as to know in which aspects the business can improve.
I think that social networking is a very useful way to be related with the market because through it, the companies can know better what people want and look for.
So, in my opinion, this is a great way to be in touch with your consumers, what do you think??
